If you can't find an answer to your question, feel free to contact us.
You must be 18 years and over.
There are two stages to the registration process.
Money can be added thru a PayWise agent, card, wallet-to-wallet transfer or by bank transfers.
Payments are made using your wallet balance or directly from your card. Also, you can make a payment at an agent.
Your payment limit is dependent on your account level.Individual Payment Limits
Your payment limit is dependent on your account level.Business Payment Limits
|Bank Transfer In||Free|
|Pay at Agent||8.00 - $800 or less
1% - Over $800
|Make Payment using App||0.50|
|Bank Transfer Out||2.00|
|Cash Out at Agent||TBA|
|Bank Transfer Return Fee||5.00|
|Card Fee||3.5% plus $3.00 TT|
The PayWise app uses mobile phone numbers (11 digits, e.g., 18681234567) which are linked to PayWise accounts to make payments. The mobile phone number is used to make wallet-to-wallet payments and pay to a wallet at an agent.
Wallet-to-wallet payments are processed immediately. Payments made at an agent may be processed immediately or take a bit longer.
Card payments are held for 5 business days. During this time you will not have access to the funds. You can view the transaction by clicking on History and your Account Balance. After the 5 days, the funds will be released and added to your Available Balance.
We are working to reduce the hold period from 5 days.
Use the app bank transfer feature to transfer funds from your wallet to your bank account. Bank transfers take 1 – 2 business days.
No. You can accept card payments from within the app or using our payment links.
You can send a payment link from within the app using the Request payment function or log in to your account online and click on the Payment Link option.
Although the cash out feature is on the app we have not implemented the option. We plan to do so in the near future and will advise you accordingly.
The Scan and Pay feature allows users to scan a QR code with the PayWise app and make payments. A QR code can be generated from within the app or by using our API for website integration.
Yes, we have an API and Wordpress plugin that allows your website or mobile app to request a payment directly from the PayWise app.
Of course. You can use the app to generate and download a QR code which can be inserted into images and your social media pages.
Email contact@PayWise.co, call 1-868-610-9323 or WhatsApp 1-868-723-8394.